Data Protection & Your Rights
Last updated: June 2025 • Applies to all registered players in the Philippines
At 747 live, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, how we use it, who we may share it with, and what rights you have over your own information. By using our platform, you agree to the practices described on this page.
When you register an account on 747 live, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued ID for identityverification purposes. We also collect transactional data such as deposit and withdrawal history, betting activity, and account preferences. When you browse our platform, we may automatically collect technical data including your IP address, device type, browser version, and session duration. This information helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. We only collect data that is necessary for the operation of our services and for compliance with applicable Philippine regulations. All data collection is conducted transparently and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).
747 live uses your personal data primarily to create and manage your account, process deposits and withdrawals, and verify your identity as required by Philippine gaming regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transactional and behavioural data helps us personalise your experience, recommend relevant promotions, and ensure that our responsible gaming tools are working effectively for you. We may use aggregated, anonymised data for internal analytics and platform improvement — this data cannot be used to identify any individual player. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have opted in to marketing communications, we may send you promotional messages about new features, bonuses, or sports events available on the platform.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. 747 live may share your data with trusted service providers who assist us in operating the platform, such as payment processors (including GCash and Maya partners), identity verification providers, and cloud infrastructure services — all of whom are bound by strict data processing agreements. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We require all third parties who handle your data to maintain appropriate security standards and to use your information only for the specific purpose for which it was shared. We will never share your data with gambling operators or marketing companies outside of our platform without your explicit consent.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. 747 live uses industry-standard security measures including SSL encryption, secure server infrastructure, and access controls to protect your data from unauthorised access, disclosure, or loss. Our internal teams are trained on data handling best practices, and access to personal data is restricted to staff who genuinely need it to perform their duties. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities within the timeframes required by law. You are also responsible for keeping your own account credentials secure and should contact us immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012, Filipino players have the right to be informed about how their personal data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team at the email address listed in the footer of this page. You may also request the correction of any inaccurate or incomplete data, and we will process such requests within a reasonable timeframe. If you wish to have your personal data deleted, you may submit an erasure request — note that we may be required to retain certain data for legal or regulatory reasons even after such a request. You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honour that request promptly. For any data-related concerns or complaints, you may also contact the National Privacy Commission of the Philippines.
747 live uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with our platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most used and where we can improve the player experience — these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our site. Our cookie practices are reviewed regularly to ensure they remain aligned with Philippine data privacy standards and best practices.
747 live may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. We encourage you to review this page periodically so that you remain informed about how we protect your data. Continued use of the platform after any changes are published constitutes your acceptance of the revised Privacy Policy. If you have questions about this policy or about how your data is handled, please visit our FAQ page or contact our support team directly. You may also review our Terms and Conditions for additional information about your rights and obligations as a 747 live player.
If you have any concerns about how 747 live handles your personal information, our FAQ page covers the most common questions from Filipino players. You can also review our Terms and Conditions or visit our Responsible Gaming page for related information. Ready to get started on the platform?